Useful Information
Delivery Information
Enjoy fast and convenient delivery with HomeBot Ireland:
- Next Day Delivery: Orders placed before 1 PM are delivered the next day via DPD.
- Free Delivery: Benefit from free delivery on all orders over €100.
Shop with confidence, knowing your HomeBot products will arrive quickly and without extra cost on qualifying orders.
Returns & Refunds Policy
At HomeBot Ireland, we are committed to ensuring your satisfaction with our products. Please review our returns and refunds policy below:
2-Year Warranty
- Coverage: Your robot lawn mower, vacuum, and mop come with a 2-year warranty covering all parts except for water damage, neglect, or daily wear and tear.
Return Shipping Costs
- Policy: Delivery costs for returned products are not covered by HomeBot Ireland. Customers are responsible for return shipping costs.
Refund Policy
- Eligibility: Full refunds are available for robot lawn mowers, vacuums, and mops returned within 30 days of purchase.
- Condition: Products must be returned in the same condition as originally bought.
- Process: To initiate a return, please contact our customer service team to receive return instructions.
Non-Refundable Items
- Exclusions: Items that have been damaged due to misuse, neglect, or everyday wear and tear are not eligible for refunds or exchanges.
How to Return
- Contact Us: Reach out to our customer service team at [email protected] or call us at 021 4742327 to start the return process.
- Prepare Your Item: Ensure your product is in its original packaging and condition.
- Ship Your Item: Follow the return instructions provided by our team to send the product back to us.
Refund Processing
- Timeline: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
If you have any questions, feel free to contact us at any time.
